Shaniqua Jefferson

LEAD OPERATIONS SPECIALIST

Never on Sunday. Never on Sunday can you pry Shaniqua’s family away from their ritualistic game time together. Whether it’s Clue, Jenga, Sorry, or any other game one can think of – and they have a closet stacked to the ceiling with games – the family gathers to play together every single Sunday.

As Lead Operations Specialist Shaniqua develops overall operations procedures, defines workflow, and trains team members as needed. She possesses understanding of multiple custodians’ functionality and forms. She has fifteen years of experience in the trust and financial services industry and was a trust administrator prior to joining the firm. She enjoys the fast pace and variety of her work and relishes the opportunities to learn more. She has two associate degrees in applied science degrees in business management -- marketing and supervision – from College of Lake County. She is also a member of Phi Theta Kappa, the world’s largest and most prestigious honor society for two-year college students.

Finally, Shaniqua has simple and practical advice for all. Smile! And it’s easy to do so when you’re around her. She has a bigger than life smile.

Shaniqua is proud of her marriage and her children. They make her smile. All the time.